Temple Cancellation and Refund Policy

This cancellation and refund policy outlines the terms and conditions for cancellations and refunds related to services, events, and donations at [Temple Name], hereafter referred to as “the temple.” Visitors and participants are advised to carefully review and understand the policy below:

1. Donations and Offerings:

   • Donations and offerings made to the temple are considered voluntary and non-refundable.
   • In cases of accidental duplicate donations or errors, visitors can contact the temple office within 7 business days for assistance.

2. Event Registrations:

   • Registrations for temple events, workshops, seminars, or programs may be subject to cancellation and refund policies specific to each event.
   • Cancellation requests should be submitted to the temple office in writing or through the designated communication channels.
   • Refunds for event registrations will be considered based on the following timeline:
     
     • days or more before the event: [X]% refund
     • to [Y] days before the event: [Y]% refund
     • Less than [X] days before the event: No refund

3. Puja and Ritual Services:

   • Cancellations of scheduled puja or ritual services must be made in writing or through the temple’s official communication channels.
   • Refunds for cancelled puja or ritual services will be considered based on the following timeline:
     
     • days or more before the scheduled date: [X]% refund
     • [Y] to [Z] days before the scheduled date: [Z]% refund
     • Less than [Y] days before the scheduled date: No refund
   • In cases where the temple is unable to perform a scheduled puja or ritual service due to unforeseen circumstances, a full refund will be provided.

4. Force Majeure Events:

   • The temple shall not be held responsible for cancellations or changes to services, events, or programs due to force majeure events, including but not limited to natural disasters, government regulations, and other unforeseen circumstances.
   • In such cases, the temple will communicate updates to affected visitors and participants and will strive to offer alternatives or reschedule services where possible.

5. Refund Process:

   • Refund requests should be submitted to the temple office along with the necessary details, including proof of payment and relevant event information.
   • Refunds, when applicable, will be processed within [X] business days from the receipt of the refund request.

By engaging with the temple’s services, events, and programs, visitors and participants acknowledge that they have read, understood, and agreed to abide by this cancellation and refund policy. The temple management reserves the right to amend or update this policy as deemed necessary.

For any questions or concerns related to cancellations and refunds, please contact the temple office at HV76+9RQ, 101 Area, East Khasi Hills, Lawsohtun, Laban, Shillong, Meghalaya 793004

15-08-2023 Mahadev Khola Welfare and Trust